GenAI • Technical Enablement • Presales

Transforming technology into measurable business outcomes.

I lead presales & enablement teams, deploy and ramp adoption of enterprise generative AI solutions using platforms such as Glean, and simplify complex cloud architectures so organizations can move faster and sell smarter.

Connect with Me
Photo of Joshua Liebster, © Jennifer Lindberg Studios

About Me

With more than 15 years at the intersection of presales engineering, technical enablement, and cloud infrastructure, I translate complex technology into clear value stories. At 11:11 Systems, I drive GenAI strategy with tools such as Glean, build scalable enablement programs, and mentor solution architects to excel in discovery-led selling.

I’m a Stevie® Award–winning trainer, former VMware CTO Ambassador, 2x vExpert, and continuous advocate for responsible and effective AI. My leadership style emphasizes inclusivity, data-driven decision-making, and measurable impact on revenue and customer success.

Key Achievements

Enterprise GenAI Program

Piloted, selected, and rolled out an enterprise Retrieval-Augmented Generation (RAG) platform leveraging Glean, accelerating secure knowledge access for 1,000+ employees.

Presales Onboarding Excellence

Redesigned Solution Architect onboarding, reducing ramp-up time to 60 days and boosting quota attainment by 25%.

Automated Interactive Demos

Implemented Walnut to deliver guided demos, cutting live demo time in half as well as reaching thousands of top-of-funnel prospects via the public website.

AI Governance Framework

Led authoring of policy and usage guidelines that ensure responsible AI adoption and compliance.

Core Competencies

Generative AI & RAG: Glean, OpenAI/ChatGPT, Anthropic, AWS Bedrock, MCP, Onyx
Sales & Presales Engineering: Solution Discovery, Technical Demos, MEDDIC, ValueSelling
Cloud & Infrastructure: VMware, AWS, Azure, IaaS, DRaaS, BaaS
Cyber Resiliency (Security & BC/DR): Veeam, Zerto, Cohesity, Fortinet
Automation & Analytics: Tableau, Jira, Zapier, REST APIs, Walnut
Leadership & Enablement: Storytelling, Program Design, Phillips ROI, Mentoring, DEIB Advocacy

Let’s Chat about GenAI and Presales

Exploring GenAI initiatives, presales strategy, technical enablement, or just a career in presales? I’d love to connect.

Phone number intentionally omitted for privacy.